Welcome to Backbone Cabinet Solutions… From our first conversation to the final installation, you can expect expert guidance, meticulous craftsmanship, and a team that genuinely cares about your vision.
We understand that every home is different, which is why we offer personalized design services to ensure that your cabinets perfectly complement your space. Our team will work with you to create a design that meets your specific needs and matches your personal style.
At Backbone , we believe that exceptional customer service is key to a successful project. Our team is dedicated to providing you with a hassle-free experience from start to finish, and we will go above and beyond to ensure your complete satisfaction.
You've made the decision to start your cabinetry renovation. Take this opportunity to gather inspiration, essential ideas, appliance specifications, and, most importantly, establish your budget. This information will help you and your designer align your renovation goals effectively.
We recommend an initial meeting at our showroom. Here, you can experience the quality of our work firsthand. We'll discuss your wants, needs, and budget, laying the groundwork for your project.
Our team will visit your home to take precise measurements of your kitchen space. This information will be used to create preliminary drawings and budget estimates, a process that can take from a few days to over a week, depending on the project size. Afterward, we’ll invite you back to our showroom to review our vision for your kitchen and address any changes, questions, or concerns until we finalize a plan that meets your satisfaction.
Once the design is approved, we’ll finalize the details and prepare a sales contract for you. At this stage, a deposit of 50% will be required to proceed.
After you’ve confirmed your selections and signed the drawings, we’ll arrange for any necessary final measurements to ensure everything fits perfectly.
After you’ve confirmed your selections and signed the drawings, we’ll arrange for any necessary final measurements to ensure everything fits perfectly.
Your custom cabinetry will typically be delivered by our team the day before the cabinet installation. Please ensure there's adequate space outside the installation area for delivery, and clear the area of any furniture or appliances to facilitate the kitchen design process.
On the final day of cabinet installation, the countertop fabricator will take measurements to avoid any delays in the kitchen design process. Please note that it typically takes 2-3 weeks post-measurement for custom cabinetry countertops to be installed. During this time, your kitchen may be without running water, so plan accordingly.
It's important to understand that most kitchens, especially during the kitchen design process, require multiple visits for delivery and cabinet installation. Service calls and additional parts may be necessary, as each piece of custom cabinetry contains up to 20 components. Potential issues—like measurement inaccuracies, build errors, shipping damage, or installation errors—can affect your timeline. We’ll work tirelessly to address any concerns as they arise.
WEEKDAYS BY APPOINTMENT ONLY:
1601 Welch St., North Vancouver BC V7P 3G9
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